PRIVACY & COOKIES

Distinct Group Limited administer Hotels and are based at 313-315 Caledonian Road, London N1 1DR.

We process “personal data” and/or “special category data” (as defined in UK data protection legislation) as part of our contracted services and/or in our administration.  We may hold relevant data on paper or in electronic format (either on a local server or in a cloud-based system).  Security and confidentiality are very important to us to protect our Guests and all feasible security measures are in place.  Data may be retained whilst they remain pertinent to the purpose for collection and/or if there is a statutory retention period.  Once no longer relevant, data are destroyed by secure means.

 

Data may be shared with third parties as part of our contracted services and/or if we are required by law to do so.  We cannot accept any liability for any processing conducted by a third party outside our remit.

 

As part of our compliance, we have conducted a cookie audit on our website.  Cookies are internet files used by the system to view websites and their content.  We utilise analytical cookies to help us monitor and develop our site.  None of the cookies we use are intrusive on your system.  You are at liberty to turn off cookies through your browser but you should be aware that this may affect your viewing experience.

 

None of the above affects your rights under the legislation, in particular your right to access the data we hold on you.  If you wish to request a copy of your data, please submit it in writing/email to the Company.  You may request a copy of the personal information we may hold on you – this should be submitted in writing or email (details on the website).  Please include enough information to enable us to identify you and search for appropriate data.

 

If you are dissatisfied with this policy, have queries about our data protection procedures or wish to lodge a complaint, please contact the company in the first instance.  Thereafter you have the right to submit a complaint to the Supervisory Authority, the Information Commissioner’s Office (ICO):

The Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF